SSV Infotech (“we,” “our,” or “us”) respects your privacy and is committed to safeguarding the personal information of our clients, visitors, and users. This Privacy Policy explains how we collect, use, and disclose information, and how we ensure the security of your data when you engage with our website, mobile applications, and IT services. By using our services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect various types of information to provide our IT services efficiently and to enhance your experience. This includes both personal and non-personal information.
1.1 Personal Information
Personal information refers to any data that identifies or can be used to identify an individual. We may collect personal information directly from you when you:
- Register on our website.
- Inquire about our services.
- Request a quote or demo.
- Subscribe to our newsletters or other communications.
- Submit a support request or inquiry.
Submit a support request or inquiry.
Personal information refers to any data that identifies or can be used to identify an individual. We may collect personal information directly from you when you:
- Contact Information: Name, email address, phone number, company name, and job title.
- Account Information: Username and password for account access, billing, and service management.
- Transaction Information: Billing address, payment details, transaction history, and services purchased.
- Business Information: Company details, project specifications, requirements, and feedback.
- Other Voluntarily Submitted Information: Any other information you provide when you communicate with us, such as preferences or special requests related to the services.
1.2 Non-Personal Information
We also gather non-personal information when you interact with our website and services. This information does not directly identify you and may include:
- Device and Usage Data: Browser type, operating system, device information, and the Internet Protocol (IP) address.
- Website Activity: Pages visited, duration of visits, and browsing patterns.
- Location Data: General geographic information (e.g., country, city) derived from your IP address.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information about your activity on our website. Cookies are small text files that are placed on your device to:
- Enhance site navigation and usability.
- Analyze website traffic and user interaction.
- Personalize your experience based on your browsing behavior.
You can control how cookies are used by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
2. How We Use Your Information
We collect various types of information to provide our IT services efficiently and to enhance your experience. This includes both personal and non-personal information.
1.1 Personal Information
Personal information refers to any data that identifies or can be used to identify an individual. We may collect personal information directly from you when you:
- Register on our website.
- Inquire about our services.
- Request a quote or demo.
- Subscribe to our newsletters or other communications.
- Submit a support request or inquiry.
The personal information we may collect includes:
Personal information refers to any data that identifies or can be used to identify an individual. We may collect personal information directly from you when you:
- Contact Information: Name, email address, phone number, company name, and job title.
- Account Information: Username and password for account access, billing, and service management.
- Transaction Information: Billing address, payment details, transaction history, and services purchased.
- Business Information: Company details, project specifications, requirements, and feedback.
- Other Voluntarily Submitted Information: Any other information you provide when you communicate with us, such as preferences or special requests related to the services.